Clean & Safe Travel
Covid-19 Booking Policy
Cancellation for New Bookings from 7 October 2020
We understand your uncertainty during this challenging time and have made the following changes to our Booking Policy.
All bookings with arrival dates up to 17 December 2020 can be cancelled up to 12 hours prior to arrival with no cancellation fee.
Bookings arriving after 17 December 2020 will require a 50% deposit. Bookings arriving after 17 December 2020 can be cancelled up to 7 days prior to arrival with no cancellation fee. Cancellations within 7 days of arrival will incur 100% cancellation fee unless due to Covid-19 restrictions in which you are unable to travel.
Our Commitment to Safety
Our priority is to provide a safe and clean environment for our guests and staff. We want you to feel at ease knowing that we are taking all measures to ensure your safety, wellness and comfort when you visit Great Ocean Road Resort.
We are following all guidelines put in place by the Australian Government and World Health Organisation in relation to Covid 19. In addition, we have implemented hand sanitiser stations and have increased the cleaning of surfaces in high-touch areas.
Need to get in touch? Feel free to contact us.