SUSTAINABILITY STRATEGY

 

We have partnered with Rewild Agency to develop our Sustainability Strategy, identifying four key focus areas and developing a clear goal for each area. 

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1. SUPPLY CHAIN INTEGRITY

To conduct business in a way where our operations are supported by local suppliers who align with our values and allow us to reduce our environmental impact while increasing the social benefits.

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2. WASTE MANAGEMENT

To design efficient waste management systems to reduce the amount of waste-to-landfill generated across Great Ocean Road Resort and take steps towards zero waste-to-landfill (2030/2035).

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3. REGENERATION

To preserve the Great Ocean Road region for future tourists to enjoy and to increase levels of biodiversity within the venues we operate on. 

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4. ENERGY & GREENHOUSE GAS EMISSIONS

To take steps to become a net zero organisation by 2030 and increase energy efficiency throughout operations.​

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REAL IMPACT

 

​​​​We are committed to sustainable practices through supporting local small businesses, reducing food miles and our ongoing initiatives:

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• Sustainable kitchen garden

• Zero waste initiative

• Nespresso pod capsule recycling program

• Bottle cap recycling program

• Handmade ceramics by local artists

• Locally sourced spa products & giftware

• Employ local staff

• Support local community groups

• Installed solar panels

• Locally designed and maintained landscaping

• Support local businesses for ongoing maintenance and future renovation works

• Provide ongoing training for staff to understand, implement and manage environmentally sustainable practices

• Participate in local environmental programs and members of ANGAIR

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2024 FINANCIAL YEAR UPDATE

In our efforts to significantly reduce our impact, we reduced waste by 33% and diverted 3 tonnes from landfill in the ‘24FY. We’re continuing these results through our programs including recycling Nespresso pod capsules, soap, and bottle caps. 

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2025 FINANCIAL YEAR UPDATE

• We diverted 9.03 tonnes of waste from landfill in the ‘25FY​

• We were able to return 127kg of packaging / product back to our suppliers for reuse (this includes the reuse of Nespresso pods, chemical drums and soaps)

• We implemented door hangers encouraging guests to opt-out of daily room servicing to conserve water

• We have been able to reduce total water use by 14% in ‘25FY compared to ‘24FY

• As a result of installing solar panels, we’ve been able to reduce electricity sourced from the grid by 23% in ‘25FY compared to ‘24FY

• We reduced our total emissions by 20% in ‘25FY compared to ‘24FY

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YOUR CONTRIBUTION

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Throughout the property, we are committed to recycling and reducing our waste, encouraging and making it simple for our guests to do the same. In our guest rooms, you'll find: 

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• Labelled bins for separating your waste; general waste, glass, paper & plastic

• Door hanger sign to opt-out of daily room servicing to conserve water

• The Herbalist Bells Beach bathroom amenities including body wash, shampoo & conditioner​

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When you stay with us, we'd love you to support our sustainability efforts such as opting out of daily room servicing if not required by placing our door hanger outside of your room, or reusing your towels by leaving them hung up during room servicing. You can also limit shower times or water usage to conserve water. 

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When you dine in our restaurant, The Coast, know you are supporting local producers. Our menu showcases some of the best local food and wine found in the Surf Coast region, helping us to reduce food miles and give you a truly local dining experience. Learn more about our local producers and winemakers below.